Convert Chat to Ticket

Convert a chat session to a support ticket.

Endpoint: POST https://api.litestartup.com/client/v2/chat/sessions/{id}/to-ticket

Headers

Header Required Description
Authorization Yes Bearer token: Bearer {access_token}

Path Parameters

Parameter Type Required Description
id integer Yes Session ID

Example

curl -X POST https://api.litestartup.com/client/v2/chat/sessions/123/to-ticket \
     -H 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9...'

Response (Success)

{
  "code": 200,
  "message": "Ticket created from chat",
  "data": {
    "ticket_id": 456,
    "ticket_number": "TKT-00456"
  }
}

Error Codes

Code Description
200 Ticket created
401 Unauthorized
404 Session not found
500 Server error
Last updated: January 30, 2026