Get Ticket

Get details of a specific ticket.

Endpoint: GET https://api.litestartup.com/client/v2/tickets/{id}

Headers

Header	Required	Description
Authorization	Yes	Bearer token: `Bearer {access_token}`

Path Parameters

Parameter	Type	Required	Description
id	integer	Yes	Ticket ID

Example

curl -X GET https://api.litestartup.com/client/v2/tickets/123 \
     -H 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9...'

Response (Success)

{
  "code": 200,
  "message": "Success",
  "data": {
    "id": 123,
    "ticket_number": "TKT-00123",
    "subject": "Cannot send emails",
    "status": "open",
    "priority": "high",
    "assigned_to": null,
    "replies": [
      {
        "id": 1,
        "message": "I am getting an error...",
        "user_id": 456,
        "created_at": "2026-01-23T10:00:00Z"
      }
    ],
    "created_at": "2026-01-23T10:00:00Z"
  }
}

Error Codes

Code	Description
200	Ticket retrieved
401	Unauthorized
404	Ticket not found
500	Server error