Contacts

Manage your contacts and subscriber lists for marketing campaigns.

Contacts are the foundation of your email marketing. LiteStartup provides powerful tools to import, organize, and manage your contact lists with tags and custom fields.

Getting Started

1. Go to Emails > Contacts from the sidebar
2. Add contacts manually or import from CSV
3. Organize contacts with tags
4. Use contacts in your marketing campaigns

Adding Contacts

Add Single Contact

1. Click Add Contact
2. Enter contact details:
   • Email (required)
   • Name
   • Company
   • Phone
3. Assign tags (optional)
4. Click Save

Import from CSV

Import multiple contacts at once:

1. Click Import
2. Upload your CSV file
3. Map CSV columns to contact fields
4. Choose tags to assign
5. Click Import

CSV Format Example:

email,name,first_name,last_name,phone,company
[email protected],John Doe,John,Doe,+1234567890,Acme Inc
[email protected],Jane Smith,Jane,Smith,+0987654321,Tech Corp

Import Options

Option	Description
Skip duplicates	Skip contacts that already exist (default: on)
Update existing	Update existing contacts with new data
Assign tags	Add tags to all imported contacts

Contact Fields

Standard Fields

Field	Description
Email	Contact's email address (required)
Name	Full name
First Name	First name
Last Name	Last name
Phone	Phone number
Company	Company name

Contact Status

Status	Description
Subscribed	Active contact, can receive emails
Unsubscribed	Opted out, will not receive marketing emails

Organizing with Tags

Tags help you segment and organize your contacts for targeted campaigns.

Create a Tag

1. Go to Emails > Contacts → Tags
2. Click Create Tag
3. Enter tag name and choose a color
4. Click Save

Assign Tags to Contacts

• Single contact: Edit contact and select tags
• Bulk assign: Select multiple contacts and click Add Tags
• During import: Assign tags to all imported contacts

Tag Examples

• newsletter - Newsletter subscribers
• customer - Paying customers
• trial - Trial users
• vip - High-value contacts
• inactive - Contacts who haven't engaged

Managing Contacts

Search and Filter

• Search by email or name
• Filter by status (subscribed/unsubscribed)
• Filter by tag

Edit Contact

1. Click on a contact to open details
2. Update fields as needed
3. Click Save

Delete Contact

1. Select contacts to delete
2. Click Delete
3. Confirm deletion

Note: Deleted contacts cannot be recovered. Consider unsubscribing instead.

Export Contacts

Export your contacts for backup or use in other systems:

1. Click Export
2. Choose format (CSV)
3. Select fields to include
4. Download file

Using Contacts in Campaigns

When creating a marketing campaign:

1. Go to Emails > Campaigns → Create Campaign
2. In the audience section, choose:
   • All contacts - Send to everyone
   • By tag - Send to contacts with specific tags
   • Custom segment - Define custom criteria

Contact Limits

Plan	Contact Limit
Free	3,000 contacts
Pro	Unlimited
Enterprise	Unlimited

API Access

Manage contacts programmatically via the Contacts API:

• List Contacts
• Add Contact
• Get Contact
• Search Contacts
• Update Contact
• Delete Contact
• Import Contacts
• Export Contacts

Tags API

• List Tags
• Create Tag
• Update Tag
• Delete Tag

Best Practices

• Keep lists clean - Remove bounced and invalid emails regularly
• Use double opt-in - Confirm subscriptions to improve deliverability
• Segment with tags - Send targeted content to specific groups
• Respect unsubscribes - Never re-add unsubscribed contacts
• Regular exports - Backup your contact list periodically